MAIL PARK REPORTS

Hawaiian Paradise Park Owners Association > News > MAIL PARK REPORTS

Below is a copy of the communication that was sent by Kari Hoffman, HPPOA’s Board of Director for District #5, to our Congresswoman Jill N. Tokuda’s office to request help with getting service to our mailboxes. Please follow the instructions on this attached link to fill out the form to also request that help.

We need as many people as possible to fill out this form. Please tell your friends and neighbors!

Link to Jill N. Tokuda’s Office

In the Comment area please write information about how the delayed service to the mail park has affected you.

Example:

I have had to spend over $700 to have a private mailbox this past year.

I must drive xx miles one way to pick up my mail

I have trouble receiving packages because I cannot use my street address for mail which will not be the case once my mail park is open,

I must get my mail at a relatives or friends address because of the lack of available mailboxes.

The Association has spent a lot of money to prepare the mail park sites as required by USPS and yet USPS has failed to provide the agreed upon service to those sites.

February 22, 2026 Mail Park Update

December 14, 2025 Mail Park Update

November 19, 2025 Mail Park Update

October 26, 2025 Mail Park Update

October 9, 2025 Mail Park Update

June, 2025 Mail Park Update

Mailbox Key Distribution began July 9th at the 4th & Kaloli Mail Park. Distribution will be in the HPPOA Office as per the days and hours below.

**PLEASE NOTE: Dates may change weekly. Please check below before coming in to pick up your keys.

Monday – Friday, 8am-3pm, at the HPPOA Office.

GOOD NEWS UPDATE: As of today 06/13/2025, the USPS has established a new contract with their independent mail carrier for delivery of US mail within Hawaiian Paradise Park – 4th & Kaloli site only. Service will proceed immediately. Everyone that has been issued mailbox keys is clear to proceed with change of address.

Map of Mail Park (Please check this map for your mail box location)

Frequently Asked Questions regarding Mail Parks

Note: If you have current home delivery in HPP, you will not be assigned a box in the HPP Mail Parks at this time. This generally applies to those who live on Kea’au-Pahoa Rd, aka Highway 130.

May 14th, 2025 Mail Park Update

April 11th, 2025 Mail Park Update

Thank you to all who wrote in to our Congresswoman’s office to request help with getting service to our mailboxes. It did help us to get a response from the office and they are now working on it. Please limit sending more in at this time.

April 9th, 2025 Mail Park Update

Below is a copy of the communication that was sent by Kari Hoffman, HPPOA’s Board of Director’s President, to our Congresswoman Jill N. Tokuda’s office to request help with getting service to our mailboxes. Please follow the instructions on this attached link to fill out the form to also request that help.

We need as many people as possible to fill out this form. Please tell your friends and neighbors!

Link to Jill N. Tokuda’s office

Hawaiian Paradise Park Owners Association is the 2^nd largest subdivision in the country with 8,850 lots, covering over 16 square miles. We have been working with USPS for over two years to get mail service to our residents. USPS gave us a deadline of October, 2023 to have sites prepared for the installation of 8,700 cluster mailboxes, which we had completed on time. We have spent $650,000 to prepare the four sites to their specifications, ADA parking and accessibility, lighting for safety, parcel lockers and beautification. To date, they have installed only half of the cluster boxes at two of the four sites along with the parcel lockers. However, they have not started service to any of them. The current clusters have been ready to go for ten months now. The last contact with USPS was in December 2024. We have been sending emails to all USPS parties involved with no response. Email is the only form of communication that has been permitted. All service agreements were signed on January, 2024. The fact that we still have no mail service 15 months later is unacceptable. It has come to the point that we need help to get our project completed and communication channels re-opened. I have even tried to go the Keaau Post Office but still have not gotten any answers. Please get us service to the boxes that are installed, install the remaining half of the boxes that were slated to be installed in January, 2025 and then get service to those boxes ASAP.

February 23, 2025 Mail Park Update

December 18, 2024 Mail Park Update